Performance Improvement



What We Aim to Achieve With You


  • Develop ways of analysing the performance of your business that give you more insight into underlying drivers;
  • Produce management information to support regular performance reporting with ad hoc analysis;
  • Enable you to make decisions from the information that will, in turn, increase your profits, improve your cashflow or strengthen your balance sheet.

How Do We Do That?


  • We discuss and agree with you what information and analysis would be helpful in addition to regular performance reporting;
  • We would help to identify the sources of the information and ensure that source data is clean;
  • We would coach and assist your internal finance team to gather the information;
  • We would design, develop and produce the information;
  • We would present the information to you and discuss the implications, assisting you in making any decisions necessary to improve business performance.

Examples


What do we mean when we talk about performance improvement analysis, or management information? It’s basically examining the facts that underlie performance, a more detailed view that gives an insight into the factors that are affecting business performance both positively and negatively. It helps you to learn what is going right and wrong, and what works and what doesn’t work. In reality it can involve a wide variety of numbers work. Here are a few examples:
  • Product margin analysis and profitability analysis - this helps you to identify which products are delivering the best value for you, and helps you decide which are the best products to promote or which you should, perhaps, discontinue.
  • Customer profitability analysis - this helps you to see which customers are delivering the best value for you, either through the volumes they buy or through the prices they pay, and helps you make decisions over discounting, pricing, segmental marketing and so on.
  • Customer payment profiling - this helps you to see which customers pay on time and which need more regular attention.
  • New business modelling - when you are pricing big contracts you need to consider all the incremental costs, as well as the pricing structure, using several scenarios, in order to make a win-win offer to the potential customer.

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